What they say

After a sample campus wide survey it's clear that instructors have some things to say about iLearn - good and bad - most agree that it is a much needed tool, but that it is a frustrating one at that. That features are counter intuitive, "buggy" and overall frustrating are reoccuring commentary from faculty members. Out of 28 surveyed instructor participants, half use iLearn every day. Every surveyed iLearn-using faculty member distributes course material (I'm stating the obvious here). Next semester uploading and "maintaining" course material will be a much easier process, as files will be stored per user/ or through the DIVA database rather than getting dropped per unique course. Aside from obvious UI issues, one module that is high in demand evident per wishlist and restated per survey is the Attendence feature (an activity module that is being needs assessed by the iLearn Team). Development of existing solution (from external contributing Moodle developer) is also in the works if I understand things correctly. It's still a very buggy module looking at comments from current users. While developers are working out technical issues, I thought I'd redevelop an intuitive, customizable interface for such a module. And at least in theory, it'd work just fine.

Usability Surveys

Surveys are not the best form of measurement when it comes to usability -- they do not measure the true nature of human interaction. But surveys do complement user observations and generally measure frequency, satisfaction and anticipation of future needs. "Surveys are notoriously ineffective for generatin new ideas and approaches" - The Role of Online Surveys in the Usability Assessment Process